Administrative Associate

About Us
We are a locally owned, woman-operated facility services company based in Hanover, MA. We provide commercial cleaning and facility services to businesses across Eastern MA, NH, and ME. Our office team keeps everything running behind the scenes. It supports our clients, our field service providers, and the operations staff who coordinate service across our territory.

About the Role
This is an on-site office role in our Hanover office, supporting our existing administrative team. We are currently looking to fill 25 hours per week, $30/hr with potential to grow into a full-time position in the future. This is a good fit for an organized, dependable professional who likes variety, enjoys helping people, and wants to be part of a close-knit team.

What You’ll Do
Office & Customer Support
• Answer phones as a friendly, professional first point of contact
• Provide responsive support to customers and service providers
• Filing

Office & Inventory Management
• Maintain office supplies and place orders for inventory
• Maintain uniform and materials inventory for field staff
• Make sure printers are working and fully supplied
• Monitor monthly inventory so routine tasks can be completed without interruption

Administrative Team Support
• Content and data entry
• Support the existing administrative team with day-to-day tasks and backup coverage
• Understand and enforce existing administrative guidelines
• Reconcile paperwork and maintain accurate records

What We’re Looking For
• Ability to complete tasks on time with minimal direction
• Strong organizational skills
• Ability to prioritize effectively
• Professionalism in all internal and external interactions
• Comfortable working as part of a group
• Encourages staff-wide cooperation
• Dependable and accountable
• Positive, can-do attitude
• Ability to lift up to 25 lbs
• Flexibility is valued: you will provide backup coverage to administrative staff when needed

Qualifications
• Minimum of 3 years of office experience required
• Customer service experience required
• Familiarity with Microsoft Outlook, Teams, Excel, and QuickBooks
• Adaptable to new technology and software programs

Why Join Us
• A stable, locally owned company with nearly 20 years in business
• A supportive, collaborative office team
• Room to grow, with potential for a full-time position
• Meaningful work that maintains businesses across New England