Program Director, Home-Based Residential Supports (HBRS)

Program Director, Home-Based Residential Supports (HBRS Pilot)

Office Location: Hingham, MA

Service Area: South Shore, MA

Job Type: Full-time, 40 Hours/Week, Exempt

Pay: $75,000–$90,000/year (based on pilot funding). Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related factors.

About Us

For 75 years, The Arc of the South Shore has supported people with intellectual and developmental disabilities (I/DD) to live with dignity, independence, and inclusion. As we celebrate this milestone, we’re launching an innovative Home-Based Residential Supports (HBRS) Pilot with the Massachusetts Department of Developmental Services (DDS).

This first-of-its-kind program supports adults with significant medical and/or behavioral needs who live at home with their families — offering an alternative to 24/7 group home placement. Our goal is to keep individuals connected to the people and communities they love while providing the highest standard of care.

Why You’ll Love Working Here

• You’ll help build a brand‑new service model that can shape the future of disability supports in Massachusetts.
• You’ll work directly with families, using person-centered, trauma-informed approaches to strengthen natural supports.
• You’ll lead a committed multidisciplinary team focused on dignity, choice, and meaningful community connection.
• You’ll join an organization with a 75-year history of impact, advocacy, and compassionate service.

What You’ll Do

As Program Director, you will oversee the HBRS pilot and ensure high-quality supports for 4–5 individuals with complex needs living in their family homes. Responsibilities include:

• Ensuring the health, rights, dignity, and choice of each individual supported.
• Partnering with families to coordinate medical, behavioral, and clinical services.
• Conducting regular in-home visits to understand each family’s unique needs.
• Overseeing staffing, scheduling, and care consistency; providing Support Specialist coverage when needed.
• Supervising, training, and coaching team members; delivering performance feedback and reviews.
• Ensuring DDS regulatory compliance and high-quality service delivery.
• Managing budgets and tracking individuals’ flexible funding allocations.
• Leading team meetings and fostering collaborative, trust-based relationships with families.
• Monitoring data, outcomes, and family feedback to evaluate and continuously improve the pilot.

What We’re Looking For

• Experience supporting individuals with intellectual and developmental disabilities, including autism.
• Experience with family-based supports, service coordination, and staff management.
• Strong understanding of DDS services, public benefits, and community resources.
• Knowledge of person-centered planning and Positive Behavioral Supports (preferred).
• Experience in trauma-informed care and supporting families facing social or economic challenges.
• Excellent communication, judgment, and problem-solving skills.
• Bachelor’s degree in a Human Services field (required).
• Valid driver’s license, reliable insured vehicle, and willingness to transport individuals.
• First Aid, CPR, and MAP certification preferred (or willingness to obtain).

Full-Time Employee Benefits Include

• Health and dental insurance (Employer paid, up to 80% of premium)
• Vision insurance (Employer paid)
• Group Life insurance and Long‑Term Disability (LTD)
• Paid time off, including 13 holidays
• 403(b) retirement savings plan
• Employee Assistance Program (EAP)
• Referral program

Apply Today

Be part of an innovative program that keeps individuals connected to home, family, and community — while shaping the next generation of disability services in Massachusetts.

Resumes and cover letters can be emailed to Elizabeth Jones, Chief Program Officer at: [email protected] or

Karin Eddy, Vice President Human Resources at: [email protected] or

https://www.indeed.com/cmp/The-Arc-of-the-South-Shore,-Inc.-2/jobs?jk=287eff7b6dbad1ab&start=0